Shipping and Delivery

 

Pre-orders

The purchase of pre-order items require a 100% deposit of the full price of item. Once ToyLectables has received the pre-ordered items, a notification email will be sent to the buyer and shipped within 2 business days.

If for any reason a Pre-order is cancelled, We will refund the full amount straight back to the customer!

 

Australian Customers

Shipping of purchased items occurs within 2 business days of purchase. Shipments are sent via Australia eParcel Post, Express Post Delivery or additional courier services. The method of shipping is selected during checkout.

Arrival date estimates can be viewed on checkout. Further delays due to unforeseen circumstances may occur, but on these rare occasions, we will contact you to explain the situation.

An Express option is available for an extra Fee!

 

International Customers

International shipping is available through Australian Post and courier services. Please select your delivery method of choice via checkout. To learn more about Australian Post international shipping to your country, please refer to this guide - http://auspost.com.au/apps/international-post-guide.html

 

If You would like to organise your Own Shipping we are more than happy to organise that, we dont make any money on Shipping, Shipping Prices in our country are getting ridiculous, We will pack exactly the same as we would any Parcel, but once it leaves our doors and is picked up by your preferred Courier Service, we are no longer liable for this parcel. Please Contact us first if you would like this option. Thanks in advance

 

Packing

As avid collectors, if there’s one thing we know it’s how to pack an item to ensure it arrives in mint condition. You can rest assured knowing that nothing short of a nuclear blast or zombie outbreak will damage your item en-route.

 

Insurance 

If you remain unconvinced by our superior packing skills or are worried about lost items, we offer $5 insurance per $100 order. We advise that for orders greater than $100 it is worth the extra protection.

 

 

If you have any questions about the shipping and delivery of goods, you can email us directly for more information store@toylectables.com

 

Postage

Free standard shipping Australia and New Zealand for orders over $100 AUD.

Orders received before 10am AEST will have same day dispatch.
Products ordered after 10am AEST will be sent next business day.
Please be advised we are not able to post on Saturday's, Sunday's and Public Holidays.

Postal charges are calculated on your location.

International buyers are welcome. However, please note that import duties, taxes and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility. (check first before purchasing NO refund will be given due to this!)

 

If You are not happy with our International Shipping Prices (we don’t make any money on the shipping, the price provided goes off item and Country being sent too) you can arrange your own shipping, but as soon as it leaves our door, we are no longer liable for anything that happens to your item, So its recommended to use Recommended shipping provider and Insurance option..

Shipping is calculated by the size and weight of your order and will be shown after entering your payment details. 

 

International Shipping:

 

  • Delivery time estimated at 6-10 business days.
  • This time frame is not guaranteed and does not include time taken by customs in your country to clear the package.
  • Online tracking available.

 

 

Note: That there are restrictions on some products, and some products cannot be shipped to international destinations.

 

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